Refund policy
At UrbanVeg Box, we take pride in delivering fresh homemade food products. Due to the perishable nature of our products, returns are generally not accepted.
Returns
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Food products once delivered cannot be returned for hygiene and safety reasons.
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Returns will only be considered if the product received is damaged, defective, or incorrect.
Refund Eligibility
Refunds may be approved in the following cases:
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Wrong product delivered.
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Product received in damaged condition.
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Product missing from the order.
Reporting an Issue
To request a refund or replacement:
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Contact us within 24 hours of delivery.
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Share clear photographs of the product and packaging.
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Provide your order details.
Refund Process
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Approved refunds will be processed within 5–7 business days.
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Refunds will be credited to the original payment method used during purchase.
Replacement
Where applicable, UrbanVeg Box may offer a replacement instead of a refund.
Contact Us
Phone: +91 7411404817
Email: support@urbanvegbox.com